Question 1

Is ECT VA a staffing agency or a placement service?

Accepted Answer

We are a placement service, not a staffing agency. You hire the VA directly — they work for you, not for us. There are no ongoing agency fees, no middleman managing the relationship, and no monthly retainer.

Question 2

How much does the placement service cost?

Accepted Answer

We charge a one-time placement fee based on the role and experience level required. There are no monthly retainers, no recurring charges, and no percentage of salary. Contact us for a specific quote.

Question 3

Are there any hidden fees?

Accepted Answer

No. We quote a flat placement fee upfront before any work begins. The only cost is the one-time placement fee — nothing else.

Question 4

How long does the placement process take?

Accepted Answer

Most placements are completed within 2–4 weeks from the time we receive your requirements.

Question 5

How many candidates will I see?

Accepted Answer

We typically present a shortlist of 2–4 pre-screened candidates. Every candidate we present has been assessed and we believe they're a genuine fit for your role.

Question 6

Do you offer a replacement guarantee?

Accepted Answer

Yes. We offer a 30-day replacement guarantee. If your VA doesn't work out within the first 30 days for any reason, we'll find you a replacement at no additional placement fee.

Question 7

How do you screen candidates?

Accepted Answer

Every candidate goes through a structured assessment covering written and verbal English communication, relevant technical skills, work history verification, and reference checks.

Common questions, straight answers

About Our Model

Fees & Pricing

The Process

Screening & Quality

Still have questions?

Common questions, straight answers

About Our Model

Is ECT VA a staffing agency or a placement service?

Why hire a Filipino VA specifically?

Do you only place VAs from the Philippines?

Fees & Pricing

How much does the placement service cost?

Are there any hidden fees?

When do I pay?

The Process

How long does the placement process take?

How many candidates will I see?

Can I interview multiple candidates?

What types of Virtual Assistants can ECT VA help me find?

What if none of the candidates are a good fit?

Screening & Quality

How do you screen candidates?

Do you guarantee placement?

Do you offer a replacement guarantee?

What happens after I hire a candidate?

Still have questions?